We offer to our clients legal support and assistance in designing and managing initiatives carried out through digital channels and social media, including controls on the compliance with legal requirements provided by advertisement laws, consumer rights laws, electronic commerce laws, intellectual properties and brand protection laws.

Intellectual properties and brand protection in the digital evironment and exploitation of new communication channels with the public

E-commerce and consumers protection

We offer specific services to companies operating in the e-commerce sector, by supporting them in designing and reviewing their e-commerce channels, in full compliance with data protection laws and consumers protection laws.

Our services in this specific area include:

  • drafting (or reviewing) of General Terms of Sales, Terms and Conditions for websites and e-commerce channels, compliant with consumers protection laws, and light of the business goals of the Client;
  • supporting the exam or the design of e-commerce channels (e.g. designing the online journey which leads the Customer to buy or to pre order a specific product; drafting of specific documents to be implemented in the single parts of the online journey, such as the online chart);
  • assisting and supporting the single contact persons or internal teams in designing and using specific instruments; proposing solutions which may help to achieve the business goals, with the highest level of compliance with all applicable laws;
  • assistance in negotiation and dispute resolution proceedings with customers.